Branded Is Hiring!

CRM Manager

About

At BRANDED, we are building a global digital consumer product platform that transforms marketplace sellers into international brands loved by millions. We hire talented individuals who are enthusiastic in partnering with the most successful founders of third-party brands on Amazon and other marketplaces to help them unlock growth and achieve global scale.

Since inception in late 2020, we have quickly scaled our platform to a growing portfolio of best-selling brands with more than 700,000 reviews on Amazon's marketplace, collectively generating $150m in gross revenue. Through our global presence in New York, Paris, Miami, London, Berlin and Asia, we have the ability to create a preeminent global multi-brand e-commerce platform in a growing e-commerce marketplace.

BRANDED's leadership team is composed of e-commerce pioneers and senior executives from Goldman Sachs, SoftBank, Lazada, Alibaba and Amazon, and combines decades of investment, technology, operation and supply chain experience. Leading investors have joined our journey including Target Global, Declaration Partners, Tiger Global, Kreos Capital, Lurra Capital, Regah Ventures, Kima Ventures and Vine Ventures.

We are looking for top talent to join us!

Job Description

What you will do:

  • Define CRM/email strategy to meet engagement and retention objectives
  • Design and launch complex marketing automation programs including multichannel journeys based on consumer lifecycle
  • Use data-driven insights to understand and meet consumer needs with personalized customer communication and content
  • Manage daily operations for email, SMS and web push campaigns including segmentation and audience targeting, testing and deployment
  • Ensure highest accuracy and quality for all campaigns
  • Develop KPIs and establish effective reporting/analysis and dashboards; identify opportunities for ongoing campaign and ROI optimization
  • Be able to create attractive content in the CRM
  • You will work closely with the creative team to improve design
  • Monitor deliverability and inbox placement rate
  • Report monthly on email marketing KPIs and performance, revenue, and learnings
  • Develop documentation and roadmaps for processes, A/B tests, and promotions

Preferred Experience

Who you are:

  • 5+ years of experience in CRM and/or email marketing In e-Commerce Industry
  • Proven success creating and managing email campaigns and multi-channel customer journeys
  • Highly proficient with email and CRM/marketing automation platforms as well as Litmus and Return Path/250ok
  • Adept at setup and management of CRM and multi-prong communication streams
  • Strong analytical skills with ability to manage large data sets; familiarity with standard reporting/dashboard tools
  • High level of organization with strong project management skills
  • Exceptional collaborator, communicator and problem solver
  • Must be fluent in English as you will work on the content as well. Mostly target American customers

Recruitment Process

Next steps
If you are ready to join our fast-paced new company, apply below! I will personally review your application within the following week. If your profile and experience fit our requirements, I will invite you for a first phone call.

*We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.
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Additional Information

  • Contract Type: Full-Time
  • Start Date: 01 May 2021
  • Location: Paris, France (75008)
  • Occasional remote authorized

Sounds like something made for you?